Shipping policy

Shipping Policy

Thank you for shopping with JuicyWear! Please read our shipping policy below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Business days exclude weekends and public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.

Delivery Times

Estimated delivery times vary depending on the destination country and selected shipping method. All delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by the shipping carrier, customs processing, or any other circumstances beyond our control.

Lost Parcels

Once your order has been handed over to the carrier, risk of loss passes to the buyer. JuicyWear is not liable for lost or missing parcels. However, we will do our best to assist you in contacting the carrier to investigate and follow up on your behalf.

Shipment Enquiries

If your parcel appears to be delayed or you require assistance contacting the carrier, please reach out to us at vickychen991225@gmail.com and we will follow up as quickly as possible.